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PHASE SERVICES / Repair & Support

RobotHaus

Diagnostics, spares & support agreements

Remote diagnostics and spares support for customer-supplied robots that pass assessment. This is a scoped support agreement, not an unconditional repair intake.

Public website review · Checked

Service scope

Provider location
Brisbane-based support team, according to the supplier
Service coverage
Australian customer-supplied platforms; eligibility assessed
Supported robots
Unitree Go2, Unitree B2, Unitree G1, Unitree H1, Unitree H2, Unitree R1
Delivery method
Remote
Model / version scope
Confirm exact edition, firmware and task compatibility
Robots purchased elsewhere
External purchases accepted for support after assessment; physical repairs must be confirmed separately

Listed scope & inclusions

  • Assessment for a support agreement
  • Remote diagnostics and spares pipeline

Confirm before you commit

  • Physical repair capability for your fault
  • Send-in logistics, parts charges and support terms

Anything not expressly included in the provider’s quote needs confirmation. No fixed price or availability is established by this listing.

Sources & evidence

The BYO FAQ states that support can cover equipment bought elsewhere after assessment and cannot extend the manufacturer warranty.

Last checked: 2026-09-15. Public information reviewed; not directly confirmed with the provider.

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Public inclusion does not mean PHASE partnership, manufacturer authorisation or endorsement. Confirm terms with the provider.